Booking Information

best price guaranteed

GENERAL TERMS AND CONDITIONS OF STAY:

In some rates a minimum stay may be applied.
Payments with the following credit cards are accepted: Visa, Mastercard, Maestro.
For small groups of more than 10 people, you can ask for a personalized offer by contacting the hotel directly by email: info@lacaporala.com

Check in: from 2.00pm to 11.00 pm

If there are requests for check-in at different times, we kindly ask you to notify us well in advance, by contacting the property directly, so that we can satisfy your wishes.

Check out: from 7.00am to 10.00am on the day of departure.
For late check-out see the specifications in the “late check-out” point
The postponement of arrival or early departure, if not communicated in advance (14 days before), will result in the payment of the entire period of stay.

Reception Times:

The reception staff will be at your complete disposal at the reception, every day from 7.00am to 23.00pm.

Breakfast time:

Breakfast is served from 7:00am to 10:00am.

SUPPLEMENTS

Pets: € 15.00 per day
Baby cot: on request free of charge

Breakfast in case of exempt rates:
Adults: € 10 per person per day
Children: 0-2 years free of charge
Children 3-13 years € 5 per person per day
Room service breakfast: € 15 per room

Late check-out:
On request subject to availability:

Departure before 1.00 pm supplement of € 15
Departure before 4.00 pm supplement of € 30
Departure before 8.00 pm supplement of € 45

Early check-in:

On request subject to availability:
Between 8 and 10: supplement of € 45
Between 10 and 12: supplement of € 30
Between 12 and 14: supplement of € 15

Transfer Service:

Shuttle service upon availability of the hotel, transfers from the hotel and vice versa maximum 2 people € 19 each way.

To:
-Fiera di Verona
-Verona airport
-Piazza Bra

City tax:

The tourist tax is always excluded from the rate, both on the online booking site and in all quotes. The fee due is € 0.80 per person (> 14 years) per night for a maximum of 5 nights per month.
Guests aged 75 or over are exempt.

CANCELLATION POLICIES

Cancellation policies vary according to the period of stay.
We invite our guests to check the current policy for the days of stay on our online portal before booking.

Besafe Rate: the prepaid rate with Insurance included:

Hotel la Caporala offers its guests the opportunity to book the BeSafe Rate guaranteed rate free of charge.

The rate that protects you and your loved ones from unforeseen events by guaranteeing a refund of up to 100% in case of cancellation and assistance during your stay for the inclusions listed in the Insurance Policy. The insurance coverage included is free and valid for all participants in the stay, from the time of booking until check-out. From booking to check-in | Cancellation guarantee – Refund of up to 100% of the amount prepaid: the refund in case of cancellation is valid for unforeseen events, such as illness (including pandemic/COVID-19 included), hospitalization, accident, work holiday days revoke, redundancy or new hire. From check-in to check-out | Assistance during your stay: From arrival to departure you can benefit from healthcare, luggage coverage, theft and roadside assistance.

Insurance coverage policy https://www.besaferate.com/insurancepolicy/

PETS

Animals are our daily life!
This is why small sized ones are allowed (no more than 15 kg); the presence of animals involves the obligatory payment of a daily supplement of € 15.
It will be the care of the owners, when the animals pass or stop in all common areas, use the leash. The structure has sanitary bags available for their needs.
Access to the breakfast room by our four-legged friends is not allowed, in respect of all guests. It is also forbidden to leave animals unattended in the structure.

USEFUL INFORMATION

Smoking is prohibited in all internal areas of the hotel.
Guests are kindly requested not to accommodate unregistered strangers.
For any other information please contact us at info@lacaporala.com

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